Customer service

Contact us

There are three easy ways for you to get in touch with us.

We are experiencing higher than normal volume and are working to respond as timely as possible. Please note that it may take us up to 2 business days to reply. We appreciate your patience during this time.

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Email Us

thecity.online@rongphuongbac.com

Our inbox is always open. We respond to email messages in the order in which they're received, and promise to get to yours as soon as possible.

Chat Us

Our dedicated customer service team of trained ergonomic specialists are available to connect directly with you online during normal business hours. Click on the red chat bubble at the bottom right corner of our web pages, and select via video or text.

Call Us

0915 200 230
Our customer service team answers the phone Monday - Saturday 8am - 5:30pm EST, or you can leave a message any time.

+84915 200 230